Taking ownership of your complex engineering supply chain logistics
Industry leading
B&H Worldwide offers industry-leading LLP control tower services to its aviation & aerospace customers that are designed to take ownership and responsibility of your engineering supply chain logistics.
With decades of operational experience, the B&H control tower teams put their expertise into action managing your supply chain by making shipping priority decisions, engaging carriers to suit the service requirement, managing nominated logistics service providers (LSP’s), handling pooling exchanges, loan returns and warranty activity.
Technology
FirstTRAC is our proprietary digital platform providing LLP customers total visibility of their engineering supply chain. It is a global operating system for end-to-end logistics management and connects B&H Worldwide’s operations teams with LSP’s through real-time operational and data sharing functionality, starting at the time an order is raised, through to post shipment reporting and analysis.
B&H control tower’s generate detailed KPI and financial reporting providing customers with reliable and relevant data to support sound decision making.
LLP benefits
Being more than just a central point of contact for critical logistics services, B&H Worldwide customers benefit from our control tower engagement across their logistics functions receiving 100% visibility of every order, dedicated frontline customer service support and pre-emptive operational support that minimises service failure.
All LSP activity is directly managed by B&H, freeing up your valuable resources.
Our LLP solutions are supported by our global 24/7 operations so our experts are always available.
Continuous improvement
We develop an intricate understanding of your operational objectives and drive continuous improvement activities with all LSP’s, leading to overall programme advancement and cost management.
We provide frequent detailed analytical reporting to accurately measure your strategic project goals and generate accurate data for decision making.
In effect, engaging the B&H LLP control tower is synonymous to outsourcing the freight management function of your business without the associated risks of formally doing so.
Industry leading
B&H Worldwide offers industry-leading LLP control tower services to its aviation & aerospace customers that are designed to take ownership and responsibility of your engineering supply chain logistics.
With decades of operational experience, the B&H control tower teams put their expertise into action managing your supply chain by making shipping priority decisions, engaging carriers to suit the service requirement, managing nominated logistics service providers (LSP’s), handling pooling exchanges, loan returns and warranty activity.
Technology
FirstTRAC is our proprietary digital platform providing LLP customers total visibility of their engineering supply chain. It is a global operating system for end-to-end logistics management and connects B&H Worldwide’s operations teams with LSP’s through real-time operational and data sharing functionality, starting at the time an order is raised, through to post shipment reporting and analysis.
B&H control tower’s generate detailed KPI and financial reporting providing customers with reliable and relevant data to support sound decision making.
LLP benefits
Being more than just a central point of contact for critical logistics services, B&H Worldwide customers benefit from our control tower engagement across their logistics functions receiving 100% visibility of every order, dedicated frontline customer service support and pre-emptive operational support that minimises service failure.
All LSP activity is directly managed by B&H, freeing up your valuable resources.
Our LLP solutions are supported by our global 24/7 operations so our experts are always available.
Continuous improvement
We develop an intricate understanding of your operational objectives and drive continuous improvement activities with all LSP’s, leading to overall programme advancement and cost management.
We provide frequent detailed analytical reporting to accurately measure your strategic project goals and generate accurate data for decision making.
In effect, engaging the B&H LLP control tower is synonymous to outsourcing the freight management function of your business without the associated risks of formally doing so.
Integration
- Information systems
- Operations
- People
The B&H FirstTRAC system becomes the central management portal interfacing with your MRP system.
- Orders are received into FirstTRAC and screened for data integrity.
- Priorities and key data elements are verified and operational instructions issued.
- Orders are managed and tracked, with or without freight activity, through to their completion.
- Milestones trigger automated messaging and service alerts.
- Live operational and analytical reporting manages supply chain performance.
The LLP control tower team manages operational execution across the broad spectrum of B&H service offerings.
- Direct carrier management for urgent uplift.
- All-inclusive access to rates and services with the world’s largest express door-to-door operators.
- On-board courier services for those critical AOGs where risk of off-load must be negated.
- Specialist handling for hazardous, over dimensional and shock sensitive shipments.
- Documentation and facilitation of handover to nominated third party providers when required.
The experience and expertise of the B&H people is the glue that binds our services and support systems to deliver results.
- 24/7 critical logistics centre provides global frontline support.
- Logistics coordinators act as implants working within the customers operation.
- We take a long-term perspective of our customer relationships.
- A partnership approach and a clear understanding of our customer’s strategic objectives unpins our design and methodology.
- Global customer solutions approach ensuring a holistic view to cost and service solutions that benefit all parties.
Information systems
The B&H FirstTRAC system becomes the central management portal interfacing with your MRP system.
- Orders are received into FirstTRAC and screened for data integrity.
- Priorities and key data elements are verified and operational instructions issued.
- Orders are managed and tracked, with or without freight activity, through to their completion.
- Milestones trigger automated messaging and service alerts.
- Live operational and analytical reporting manages supply chain performance.
Operations
The LLP control tower team manages operational execution across the broad spectrum of B&H service offerings.
- Direct carrier management for urgent uplift.
- All-inclusive access to rates and services with the world’s largest express door-to-door operators.
- On-board courier services for those critical AOGs where risk of off-load must be negated.
- Specialist handling for hazardous, over dimensional and shock sensitive shipments.
- Documentation and facilitation of handover to nominated third party providers when required.
People
The experience and expertise of the B&H people is the glue that binds our services and support systems to deliver results.
- 24/7 critical logistics centre provides global frontline support.
- Logistics coordinators act as implants working within the customers operation.
- We take a long-term perspective of our customer relationships.
- A partnership approach and a clear understanding of our customer’s strategic objectives unpins our design and methodology.
- Global customer solutions approach ensuring a holistic view to cost and service solutions that benefit all parties.
Financial reporting
- High level
- Category analysis
- Cost management
The B&H financial reporting suite provides comprehensive detail resulting in unprecedented levels of cost control across the freight and logistics network.
- Executive level periodic spend breakdown for high level analysis.
- Isolating extraordinary cost items impacting regular spend patterns.
- Standard financial KPIs for monitoring trends, i.e. cost per shipment, cost per KG, KGs per shipment.
Breaking down key cost drivers for ongoing management control, including:
Detailed analysis on key areas of supply chain where elevated levels of cost management is required.
- Program and project reporting to track cost impact and recovery.
- Spend by aircraft tail number.
- Maintenance event cost analysis.
- Customer and/or vendor spend.
- Standing purchase order cost impact.
- Pooling or power-by-the-hour agreement.
High level
The B&H financial reporting suite provides comprehensive detail resulting in unprecedented levels of cost control across the freight and logistics network.
- Executive level periodic spend breakdown for high level analysis.
- Isolating extraordinary cost items impacting regular spend patterns.
- Standard financial KPIs for monitoring trends, i.e. cost per shipment, cost per KG, KGs per shipment.
Cost management
Detailed analysis on key areas of supply chain where elevated levels of cost management is required.
- Program and project reporting to track cost impact and recovery.
- Spend by aircraft tail number.
- Maintenance event cost analysis.
- Customer and/or vendor spend.
- Standing purchase order cost impact.
- Pooling or power-by-the-hour agreement.
KPI reporting
B&H views operational KPI reporting as a critical element in the supply chain management process – this is reflected in the B&H KPI reporting suite.
B&H KPI reporting suite will:
- Present detailed and accurate transit performance analysis, with no exceptions.
- Focus on individual milestone measurement to remove potentially invisible process issues and roadblock.
- Detailed exception reporting.
- Detailed breakdown by service priority, routes, carriers, vendors and part numbers.