Case Study : B&H Worldwide’s Swift Resolution of Icelandair’s AOG Situation
Challenges
Icelandair faced a critical Aircraft on Ground (AOG) crisis requiring the urgent transport of an RB211 engine from Keflavik to Stockholm, a task complicated by the specialized need for a 747 freighter on a route where none were currently available.
Solutions
Logistics Procurement
Negotiated and secured a specialized AN12 charter flight to handle the urgent transport of the RB211 engine.
Problem-Solving
Maintained a seamless flow of information throughout the operation, ensuring the customer was informed at every milestone
Communication & Execution
Delivered a high-stakes logistics solution that addressed the customer’s urgent operational needs while reinforcing a reputation for aerospace expertise
Results
- Despite a last-minute price increase of $10,000 USD, the team secured client approval and maintained the operation's momentum.
- The engine was successfully modified to fit the cargo hold, and all removed parts were securely packaged for safe transit.
- The flight departed safely for ARN, and the client expressed high satisfaction with B&H's transparency and adaptability.
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